This policy applies to all personal information and data collected by Carson Fox Bradley Limited trading as Carson Fox Legal (we or us).
By engaging our services you agree to this Policy and you give us the authorisations contained within it.
From time to time we will collect and hold information and data about you (collectively called “information” in this Policy).
- We are committed to protecting the privacy of your information.
- We will do what we reasonably can to be open and transparent about the ways we collect, store and use your information.
- From time to time we may alter or replace this Policy.
If we do so the altered or replacement policy will be published on our website.
- It is your responsibility to ensure you have read this Policy and you are deemed to have accepted it if you are using our website and/or supply information.
Collection of information
We will collect your information directly from you (which may include when you access our website).
- In addition you authorise us to collect information from third party sources, such as other agencies, whenever doing so is required for or in connection with work we are undertaking at your request.
- Information may for instance be collected from or for you when you ask us for advice or assistance, or when we are carrying out customer due diligence to meet our Anti Money Laundering (AML) obligations.
- We will endeavour to collect information from you in a fair and unobtrusive way.
- If we become aware that we have received information by other means or not for authorised purposes we will not keep it.
Disclosure of your personal information
You permit us to disclose information to any agency authority or person where doing so is required to meet our commitment to you or to comply with other legal requirements.
While our website may have links to other websites, we will be unable to control how others deal with your information and any link implies no warranty that we do so. You should check the policies relating to any other website and before you provide your information to it.
Storage of personal information
Your information will be held by us at our address shown in our website and on our server within our cloud based information management system.
We will do everything we reasonably can to store your information safely, to prevent it being lost, disclosed to, or accessed by others, corrupted or modified.
We will hold your information only for so long as we need to, to meet the objectives set out in this Policy and in connection with the purposes for which it was collected.
Access correction and deletion of information
You may access and review your information if it is held by us, by contacting us at the address provided below.
You may ask to check your information to verify that it is complete, correct and up to date.
If you request us to correct any of your information we will do so and we will inform anyone else who we know has received it from us to correct their records.
Additional terms that apply to some residents of the European Economic Area (EEA)
In addition to the rights already recorded above, if you are based in the EEA, you may have additional rights in relation to information as follows:
You can ask us to delete information where we no longer need it, or, if we are relying on your consent to process information and you withdraw that consent. You have the right to withdraw such a consent at any time. In addition, if we have shared information with others and it is reasonably possible to advise them of your request we will do so, or we may enable you to contact them directly.
- Right to restrict processing
In some circumstances, such as where you contest the accuracy of that personal information or you do not want us to erase your information but instead require restriction of processing, we may or block or restrict access to it. If you are entitled to restriction of processing your information, and we have shared it with others we will, where it is reasonably possible for us to do so advise them of your request. Also, if it is possible and practical to do so, we may put them directly in contact with you for that purpose.
- Right to data portability
You have the right, in certain circumstances, to obtain personal information you have provided us with (in a structured, commonly used and machine readable format) and to re-use it elsewhere, or to ask us to transfer this to a third party of your choice.
- Right to object
You can ask us to stop processing your personal information, and we will do so, if we are:
- relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or
- processing your personal information for direct marketing purposes.
- Right to lodge a complaint with the supervisory authority
If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the relevant Supervisory Authority in the EEA.
This Policy is administered by us.
If you wish to contact us about this Policy (including for the purpose of accessing and/or correcting your information) you can do that by contacting us by email or telephone at the addresses shown on our contacts page.
Carson Fox Legal, July 2020